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#Mac business solutions rockville md mac os
#Mac business solutions rockville md install

#Mac business solutions rockville md mac os

Collaborate with Desktop Engineering team on Windows 10 or Mac OS issues.Consulting and instructing users on hardware and software questions/issues.Diagnosing and troubleshooting laptop and Apple MacBook Pro/IMACs.Ensure compliance with all security and operational policies and procedures, including the United States Government Configuration Baseline Responsible for ensuring equipment is prep and ready to be deployed to assigned based on TRP calendar schedule.Assist with systems administration, troubleshooting, and resolutions.Provide outstanding customer service both desk-side and via remote tools such as Bomgar, Cisco Jabber, Microsoft Lync, and Windows Remote Control.Follow relevant procedures to resolve task and fulfill requests within agreed upon service level agreements (SLAs).

Responsible for the configuration and setup of all standard/third party -applications

#Mac business solutions rockville md install

Configure and install Dell laptops and Apple MacBook Pro computers at the NIH campus and Shady Grove offices.

Here are some of the essential job functions… This individual will ensure that outstanding customer service is provided throughout the process. This role is also responsible for the configuration and basic setup of all standard/third party applications. This role will be instrumental in the configuration and installation of Dell laptops and Apple Macbook Pro computers at various locations. Blue Sky Innovative Solutions is looking for a full time Technology Refresh Technician for our long-term contract located in Rockville, MD.